Doubletree by Hilton Kuala Lumpur.
Right in the heart of the business district in Kuala Lumpur, the Doubletree by Hilton is the best of the Doubletree branded hotels I have been privileged to stay in. In fact, apart from the “Doubletree Cookie”, this is a Hilton by any other name. We stayed here for a week in March 2017 and our experience is as follows:
Check In Experience – Fast and efficient. Good recognition of status, and we had 2 bookings (one in each of our names) whcih were linked together without fuss and no key re-cuts required. Doubletree cookie delivered with a smile.
Staff: Incredibly helpful and always smiling. There are few other hotels I have visited where staff are so friendly and willing to engage in conversation . Nothing is too much trouble. Very impressive.
Rooms are spacious and sumptiously clean. Amenities provided are Aroma Actives – not one we’ve experienced before but very nice. Turndown is available every night. Bathroom is well laid out – shower only, no bath, but plenty of room. The bathromn has a glass wall, but there is a blind with electronic control that can be lowered for modesty if required.
Facilities: More than you would expect from a Doubletree, there is an Executive Club, Gym, Pool, Business Centre, a number of restaurants and bars, and, although not strictly a part of the hotel, a great food court for local cuisine is available two floors down.
On the 34th Floor, the Executive Club offer great views and a great space to unwind. It is open from 0600 to 2300 daily. Breakfast is served from 6.30 am to 10.30 am (11am on the weekends) . Food options include fruit and pastries as well as eggs: you can order fried eggs cooked to your liking and omelettes are also available. There are also some Asian options (change daily) but if you are a bacon fiend, you will be out of luck here. There are sausages, turkey and processed ham but definitely no bacaon. Drinks and Canapes are served from 5.30pm to 7.30pm every day and there is a good selection of food ( 3 hot dishes, a selection of sandwiches (vegetarian options available), dessert and fruit. Often the original offerings are changed throughout the night and they keep bringing food until the 7.30pm finish time. The drinks selection is not huge (the only red wine was a very nice Australian merlot) but spirits are available and a few local beers. There is a small area with a couple of computer stations and a printer available in the club where you could print a boarding pass or similar, but if you require serious printing or office assistance, there is a full business centre on the 10th Floor. Soft drinks and water are available whenever the club is open.
One of the most impressive features of this hotel is the Makan Kitchen – breakfast is served here daily from 6.30 to 10.00 am (11.00 am on weekends). It’s located on the 11th floor. There’s a huge range of food available, buffet style and made to order. Western, Malaysian and Chinese sections can be chosen and a plethora of fruits, pastries, cereals and cooked foods are ready for your consumption. Easily the best breakfast restaurant I have seen in any Hilton, neverlone Doubletree. Diamond members have the option of eating here or the Executive Club.
Another impressive area is the pool deck. Located on the 10th floor, the pool has a restaurant and bar aside it, so snacks and drinks can be ordered and delivered to you poolside deck chair. A nice area with greenery and a nice, albeit cut off view of the Petronas Towers and KL Tower.
There is plenty of sights within walking distance – 15 mins to Petronas Towers and KLCC Park, shopping at the Suria KLCC Mall and the shops and food court in the Intermark centre (which houses the Doubletree). We thoroughly enjoyed our stay here and intend to return.